Drive Thru AI Order Taking That Actually Works, at Scale
The leading AI Order Taker in the US, Hi Auto is trained specifically for drive-thrus. With 93%+ order completion and 96% accuracy across ~1,000 stores, it helps IT teams scale smarter – better operations, franchise flexibility, optimized upselling, labor efficiency, and consistent execution across locations.
Give franchisees flexibility, without losing control
Let franchisees adjust menus, LTOs, and regional offers to match local needs. You stay in charge of brand standards and execution across the entire system.
Optimize performance at every drive-thru
Continuously fine-tune scripts, voice, and upsells to improve friendliness, optimize menu time, and grow average ticket size. Push updates quickly and drive better guest experiences across every store in your chain.
Improve labor efficiency and team well-being
Free up staff from stressful multi tasking and order taking interaction for other ROI-generating work. Lower labor costs, reduce stress and turnover, and let your team focus on food and hospitality where it matters most.
“I think it really has been a wonderfully collaborative effort here at Bojangles because we've never treated this as an IT project. This has been a Bojangles project from day one all-inclusive including our franchise partners and our franchise business consultants and the team that helps franchises be successful.”
Richard Del Valle
CIO and Chief of Staff
"It's hard to imagine there could be technology this effective"
Jose Armario
CEO at Bojangles
"The technology pays for itself with the labor hours we were able to take out."
Ryan Weaver
CEO at Lee’s Famous Recipe Chickens
"That’s the biggest thing I’ve noticed, a reduction in stress levels"
Neil Pathak
Owner, Star Enterprises, 30 stores Bojangles franchisee
“it's hard to imagine there could be technology this effective if you've not experienced it.”
Jose Armario
CEO at Bojangles
"It became very clear to us that Hi Auto was at the cutting edge of the technology. It's honestly just taken off on its own, which is a testament to how effective the technology is."
Jose Armario
CEO at Bojangles
“There's an absolute labor savings here. So first, you get the benefit of more consistency on taking orders, which should increase your sales. And second, you're going to get the benefit of the labor savings because it's that much more efficient.”
Jose Armario
CEO at Bojangles
"We've seen a healthy increase in average check as well because she's one of the best salespeople on the team with order taking or suggestive selling."
Jose Armario
CEO at Bojangles
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