Today, Hi Auto is creating excellent customer experiences at more QSR drive-thrus than all other Voice AI systems combined. In fact, our solution is currently streamlining the order-taking process at about 1,000 stores, across 3 continents, for more than 200 franchisees, automating more than 60 million orders per year.
So how did Hi Auto pull ahead in the AI Order Taking space?
It starts with the team. We’ve built a diverse, global group of people who put the customer at the center of every decision, stay humble, and bring different perspectives to the table. We learned early on that these values matter most.
We also made a clear choice: focus 100% on the drive-thru. No other use cases, no distractions. That deep focus on real-world QSR operations, combined with domain experts in AI, complex scalable systems, and operational execution working together, has allowed us to deliver performance that’s unmatched in the industry.
We’re proud to be the only AI Order Taker that consistently delivers over 93% order completion and 96% accuracy, at scale.
Prof. Dan Povey
Creator of Kaldi, World Expert at Speech Recognition
In memory of our Co-Founder & Chairman
