Conversational AI
What McDonald’s Drive-thru AI Means For The QSR Industry
What McDonald’s Drive-thru AI Means For The QSR Industry ‘The Golden Arches’: Has there ever been three more famous words in food service history? Merely
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Conversational AI
Press Release
Press Release: Hi Auto, the first company in the world to widely deploy voice ordering in drive-throughs, is now taking orders in 250 restaurants
Customer Experience
5 Innovations for an Awesome QSR Menu
Although fast food ordering has already undergone many transformations, the digital era is only just beginning. Over 100 years ago, drive-thru ordering burst onto the
Customer Experience
5 Essentials for a Great Restaurant Table Layout
Hand-painted pottery and engraved glass? – The Romans and Greeks U-shapes, to communicate hierarchy? – The Anglo-Saxons Frills, fanciness, and rows upon rows of silverware?
Conversational AI
How AI Technology Can Boost Drive-Thru Sales
AI technology has an increasingly important role within the food and beverage industry. So much so that PRNewswire reports how the need for artificial intelligence is expected
Conversational AI
5 Steps to Success with Automated Order Taking for Restaurants
The QSR industry is entering a new and exciting era – encompassing all things digital. With a surge in drive-thru ordering, QSRs are facing a
Conversational AI
Top 11 Best Third-Party Food Delivery Services
No one ever expected a global pandemic to occur, keeping us inside for two years, but it sure has changed the game for various industries
Conversational AI
6 Essential Steps to Increase Drive-Thru Restaurant Sales
As your guests leave, you likely call out, “Hope to see you again!”. And it’s a great feeling when they actually do come back for
Conversational AI
Will the Drive-Thru Experience Ever Truly Change for QSRs?
Back in 1921, a new way to eat burst onto the scene—the drive-in. Suddenly, diners could park up at their favorite fast food restaurant and
Conversational AI
6 Strategies for an Improved QSR Guest Experience
Everything has changed in the QSR world over the last two years—most of all, customer mindsets. If there’s one silver lining to the pandemic,
Conversational AI
11 Ways to Reduce Labor Costs
‘The Great Resignation’ sounds like the title of a new Western hit starring Clint Eastwood. But, it’s the reality facing the US labor force
Conversational AI
5 Reasons Why Voice Ordering is the Future of Fast Food Dining
5 Reasons Why Voice Ordering is the Future of Fast Food Dining The QSR industry is back with a bang! Not only is it squaring
Conversational AI
Top 8 Quick Service Restaurant (QSR) Technology Solutions
In November 2021, a whopping 1 million restaurant workers in America resigned in what has become known as a national labor shortage. According to the
Conversational AI
MURTEC 2022
See You in Vegas This year’s MURTEC event promises to be better than ever. For three days, the restaurant industry will focus its attention on
Conversational AI
Restaurant Technology Trends 2022
QSRs in An Industry-Wide Labor Shortage: Customer Service at Risk America reached a record high of 4.5 million workers quitting their jobs this past November,
Conversational AI
Always Growing Sales
Standing in professional basketball’s Mecca, New York’s Madison Square Garden, Steph Curry launched another one of his signature three-pointers. The ball found the bottom of
Conversational AI
Driving Revenue Through Automation
In the world of B2B sales, automation is accepted as a key element in boosting revenue and reducing costs. Consulting giant McKinsey noted that nearly a third
Conversational AI
Timeline for conversational AI adoption
Conversational AI at the drive-thru will be adopted in scale in 2021-2022. McDonald’s has a team of over 50 people developing its proprietary technology, and
