QSR Trends
How to Hire Restaurant Staff: 12 Insider Tips
Hiring in the QSR industry has never been sunshine and roses, but the pandemic has really made things tough. Employment and labor shortages left many
Blog
Drive-thru Technology
10 Restaurant Automation Trends to Watch Out for in 2023
When it comes to the QSR experience, speed is everything. But industry-wide labor shortages make speed an almost impossible challenge, putting employees and managers under
Conversational AI
Food Service Automation: 8 Examples of How the Future is Already Here
What does an excellent food service business need? The clue is in the name – QSRs have perfected the ‘food’ part, but optimizing the ‘service’
QSR
Top 8 Best Restaurant Billing Software for 2023
From robots flipping burgers to AI taking your orders, automation is improving efficiency and customer satisfaction – and helping QSRs to meet modern expectations. While
Conversational AI
Top 8 Restaurant Intercom Systems for 2023
“Clean up on aisle twelve.” Grocery stores, schools, QSRs, and more use intercom technology to maintain clear dialogue between employees and customers. Spoken word is
Drive-thru Technology
Top 12 Drive Thru Systems for 2023
Is dine-in dead? Statistics show that 75% of QSRs’ profits come from the drive thru, indicating that fast, accessible, and contactless experiences remain hugely popular
Drive-thru Technology
9 Essential Tips for Purchasing a Self Service Restaurant Kiosk
QSR customers have done a full 180-degree turn in the last 60 years. In the 1950s, visiting a fast food joint was a luxury experience.
QSR
8 Best iPad Based POS for Restaurants
“Order up!” is the same as shouting ‘Go!’ at the start of a race. These two little words will start an explosion of activity in
Conversational AI
What is Voice Order Taking?
The funny thing about humans is we always want to take the path with the least resistance. Whether it’s cheating on a test, taking a
Drive-thru Technology
What is an AI Drive Through and How Can You Spot One?
What’s the golden rule of hospitality? ‘The customer is always right,’ of course. When 81% of diners say they’d rather speak to an automated food
Customer Experience
8 Essential Features Every POS for Restaurants Must Have
There are two types of QSRs: those who’ve spent time finding the right POS (point of sale) system to suit their needs and those who
Conversational AI
Drive Thru AI: What Does the Future of Quick Service Look Like
In the 1920s, fast food was a luxury. But in the ‘50s and ‘60s, this buzz heightened as more people owned cars and were able
Customer Experience
How to Set up a Restaurant Loyalty Program For Success
Open up your wallet, and amidst the assortment of random coins of varying currencies, receipts for things you regret buying, and that $5 note crumpled
Conversational AI
Top 7 Quick Service Software Solutions
It’s all hands on deck in the QSR industry. The problem? Well, employees only have two hands. Plus, the Great Resignation means there aren’t enough
Drive-thru Technology
Top 5 Automated Restaurant Ordering Systems for 2022
QSRs are clawing back the $280 million in sales they lost during the pandemic. But as they continue to overcome this hurdle two years on,
Drive-thru Technology
Automated Drive-thru Ordering: Your Essential Guide
The drive-thru is more popular than ever: it has grown by 20% over the past two years. But growth + more traffic + labor crisis
Conversational AI
Top 5 Drive-Thru Technology Solutions
The food service industry is under pressure. There aren’t enough workers to keep your burgers flippin’, your ice cream whippin’, and your orders comin’ in.
Conversational AI
What McDonald’s Drive-thru AI Means For The QSR Industry
What McDonald’s Drive-thru AI Means For The QSR Industry ‘The Golden Arches’: Has there ever been three more famous words in food service history? Merely
Conversational AI
Press Release
Press Release: Hi Auto, the first company in the world to widely deploy voice ordering in drive-throughs, is now taking orders in 250 restaurants
Customer Experience
5 Innovations for an Awesome QSR Menu
Although fast food ordering has already undergone many transformations, the digital era is only just beginning. Over 100 years ago, drive-thru ordering burst onto the
