Food Service Automation: 8 Examples of How the Future is Already Here
What does an excellent food service business need? The clue is in the name – QSRs have perfected the ‘food’ part, but optimizing the ‘service’ side of things is not…
What does an excellent food service business need? The clue is in the name – QSRs have perfected the ‘food’ part, but optimizing the ‘service’ side of things is not…
“Clean up on aisle twelve.” Grocery stores, schools, QSRs, and more use intercom technology to maintain clear dialogue between employees and customers. Spoken word is still one of the most…
The funny thing about humans is we always want to take the path with the least resistance. Whether it’s cheating on a test, taking a shortcut through the park, or…
In the 1920s, fast food was a luxury. But in the ‘50s and ‘60s, this buzz heightened as more people owned cars and were able to enjoy the drive thru…
It’s all hands on deck in the QSR industry. The problem? Well, employees only have two hands. Plus, the Great Resignation means there aren’t enough team members to steer the…
The food service industry is under pressure. There aren’t enough workers to keep your burgers flippin’, your ice cream whippin’, and your orders comin’ in. Wage inflation, staffing challenges, and…
What McDonald’s Drive-thru AI Means For The QSR Industry ‘The Golden Arches’: Has there ever been three more famous words in food service history? Merely uttering the phrase brings images…
Press Release: Hi Auto, the first company in the world to widely deploy voice ordering in drive-throughs, is now taking orders in 250 restaurants across the US and releasing…
AI technology has an increasingly important role within the food and beverage industry. So much so that PRNewswire reports how the need for artificial intelligence is expected to grow by 43% in…
The QSR industry is entering a new and exciting era – encompassing all things digital. With a surge in drive-thru ordering, QSRs are facing a perfect storm of high expectations,…
No one ever expected a global pandemic to occur, keeping us inside for two years, but it sure has changed the game for various industries worldwide - some for the…
As your guests leave, you likely call out, “Hope to see you again!”. And it’s a great feeling when they actually do come back for a second helping, and even…
Back in 1921, a new way to eat burst onto the scene—the drive-in. Suddenly, diners could park up at their favorite fast food restaurant and eat their meals without leaving…
Everything has changed in the QSR world over the last two years—most of all, customer mindsets. If there’s one silver lining to the pandemic, restrictions, labor shortages, and new…
‘The Great Resignation’ sounds like the title of a new Western hit starring Clint Eastwood. But, it’s the reality facing the US labor force today. In November 2021, a…
5 Reasons Why Voice Ordering is the Future of Fast Food Dining The QSR industry is back with a bang! Not only is it squaring up against pre-pandemic figures, but…
In November 2021, a whopping 1 million restaurant workers in America resigned in what has become known as a national labor shortage. According to the Business Insider: 1 in 16…
See You in Vegas This year’s MURTEC event promises to be better than ever. For three days, the restaurant industry will focus its attention on great speakers and networking opportunities,…
QSRs in An Industry-Wide Labor Shortage: Customer Service at RiskAmerica reached a record high of 4.5 million workers quitting their jobs this past November, with 1 million of them coming…
Standing in professional basketball’s Mecca, New York’s Madison Square Garden, Steph Curry launched another one of his signature three-pointers. The ball found the bottom of the net, and just like…