What is Voice Order Taking?
The funny thing about humans is we always want to take the path with the least resistance. Whether it’s cheating on a test, taking a shortcut through the park, or…
Drive Thru AI: What Does the Future of Quick Service Look Like
In the 1920s, fast food was a luxury. But in the ‘50s and ‘60s, this buzz heightened as more people owned cars and were able to enjoy the drive thru…
Top 7 Quick Service Software Solutions
It’s all hands on deck in the QSR industry. The problem? Well, employees only have two hands. Plus, the Great Resignation means there aren’t enough team members to steer the…
Top 5 Drive-Thru Technology Solutions
The food service industry is under pressure. There aren’t enough workers to keep your burgers flippin’, your ice cream whippin’, and your orders comin’ in. Wage inflation, staffing challenges, and…
What McDonald’s Drive-thru AI Means For The QSR Industry
What McDonald’s Drive-thru AI Means For The QSR Industry ‘The Golden Arches’: Has there ever been three more famous words in food service history? Merely uttering the phrase brings images…
Press Release
Press Release: Hi Auto, the first company in the world to widely deploy voice ordering in drive-throughs, is now taking orders in 250 restaurants across the US and releasing…
How AI Technology Can Boost Drive-Thru Sales
AI technology has an increasingly important role within the food and beverage industry. So much so that PRNewswire reports how the need for artificial intelligence is expected to grow by 43% in…
5 Steps to Success with Automated Order Taking for Restaurants
The QSR industry is entering a new and exciting era – encompassing all things digital. With a surge in drive-thru ordering, QSRs are facing a perfect storm of high expectations,…
Top 11 Best Third-Party Food Delivery Services
No one ever expected a global pandemic to occur, keeping us inside for two years, but it sure has changed the game for various industries worldwide - some for the…
6 Essential Steps to Increase Drive-Thru Restaurant Sales
As your guests leave, you likely call out, “Hope to see you again!”. And it’s a great feeling when they actually do come back for a second helping, and even…
Will the Drive-Thru Experience Ever Truly Change for QSRs?
Back in 1921, a new way to eat burst onto the scene—the drive-in. Suddenly, diners could park up at their favorite fast food restaurant and eat their meals without leaving…
6 Strategies for an Improved QSR Guest Experience
Everything has changed in the QSR world over the last two years—most of all, customer mindsets. If there’s one silver lining to the pandemic, restrictions, labor shortages, and new…
11 Ways to Reduce Labor Costs
‘The Great Resignation’ sounds like the title of a new Western hit starring Clint Eastwood. But, it’s the reality facing the US labor force today. In November 2021, a…
5 Reasons Why Voice Ordering is the Future of Fast Food Dining
5 Reasons Why Voice Ordering is the Future of Fast Food Dining The QSR industry is back with a bang! Not only is it squaring up against pre-pandemic figures, but…
Top 8 Quick Service Restaurant (QSR) Technology Solutions
In November 2021, a whopping 1 million restaurant workers in America resigned in what has become known as a national labor shortage. According to the Business Insider: 1 in 16…
MURTEC 2022
See You in Vegas This year’s MURTEC event promises to be better than ever. For three days, the restaurant industry will focus its attention on great speakers and networking opportunities,…
Restaurant Technology Trends 2022
QSRs in An Industry-Wide Labor Shortage: Customer Service at RiskAmerica reached a record high of 4.5 million workers quitting their jobs this past November, with 1 million of them coming…
Always Growing Sales
Standing in professional basketball’s Mecca, New York’s Madison Square Garden, Steph Curry launched another one of his signature three-pointers. The ball found the bottom of the net, and just like…
Driving Revenue Through Automation
In the world of B2B sales, automation is accepted as a key element in boosting revenue and reducing costs. Consulting giant McKinsey noted that nearly a third of all sales tasks can…
Timeline for conversational AI adoption
Conversational AI at the drive-thru will be adopted in scale in 2021-2022. McDonald's has a team of over 50 people developing its proprietary technology, and announced at a recent franchisee…
