6 Strategies for an Improved QSR Guest Experience
Everything has changed in the QSR world over the last two years—most of all, customer mindsets. If there’s one silver lining to the pandemic, restrictions, labor shortages, and new…
Everything has changed in the QSR world over the last two years—most of all, customer mindsets. If there’s one silver lining to the pandemic, restrictions, labor shortages, and new…
‘The Great Resignation’ sounds like the title of a new Western hit starring Clint Eastwood. But, it’s the reality facing the US labor force today. In November 2021, a…
5 Reasons Why Voice Ordering is the Future of Fast Food Dining The QSR industry is back with a bang! Not only is it squaring up against pre-pandemic figures, but…
In November 2021, a whopping 1 million restaurant workers in America resigned in what has become known as a national labor shortage. According to the Business Insider: 1 in 16…
See You in Vegas This year’s MURTEC event promises to be better than ever. For three days, the restaurant industry will focus its attention on great speakers and networking opportunities,…
QSRs in An Industry-Wide Labor Shortage: Customer Service at RiskAmerica reached a record high of 4.5 million workers quitting their jobs this past November, with 1 million of them coming…
Standing in professional basketball’s Mecca, New York’s Madison Square Garden, Steph Curry launched another one of his signature three-pointers. The ball found the bottom of the net, and just like…
In the world of B2B sales, automation is accepted as a key element in boosting revenue and reducing costs. Consulting giant McKinsey noted that nearly a third of all sales tasks can…
Conversational AI at the drive-thru will be adopted in scale in 2021-2022. McDonald's has a team of over 50 people developing its proprietary technology, and announced at a recent franchisee…