Drive-thru to Delivery: The Biggest QSR Trends for 2024
At its core, innovation is what makes fast food so fantastic. Sure, potatoes and chicken are tasty on their own, but creative spice mixes and modern frying technology really give…
At its core, innovation is what makes fast food so fantastic. Sure, potatoes and chicken are tasty on their own, but creative spice mixes and modern frying technology really give…
From facial recognition in grocery stores to chatbots popping up when you shop online, Artificial Intelligence has quickly become a part of our everyday lives. The power and possibilities of…
Quick Serve Restaurants (QSRs) demand a lot from their staff - from consistent customer service to accuracy and speed with every order. Upheavals over recent years have only added to…
We’re living in an increasingly automated world, with margin pressures making restaurant automation systems a necessity rather than an optional extra. 57% of hospitality owners worldwide say that bringing in…
A restaurant’s reputation is no longer just a footnote; it’s a defining factor in shaping customer perceptions, loyalty, and revenue. This has become even more apparent in 2023, when people…
So, you’ve got a great menu with delicious food options…but now what? If diners don’t know about your QSR, how can you turn them into customers? That’s where marketing tools…
Social media is packed with perfect shots of iconic restaurants around the world. Just think of the Giraffe Manor in Nairobi, which went viral as an ‘Insta-worthy’ location to enjoy…
With the digital world speeding up every experience, diners are now accustomed to the very best customer service. This is propelled even further by the speech and voice recognition market,…
Food waste is the elephant in the room for the restaurant industry. Inconsistent inventory management, incorrect orders, lousy forecasting, and quiet periods all contribute to food waste, not to mention…
Hiring in the QSR industry has never been sunshine and roses, but the pandemic has really made things tough. Employment and labor shortages left many QSRs struggling to deliver the…
When it comes to the QSR experience, speed is everything. But industry-wide labor shortages make speed an almost impossible challenge, putting employees and managers under strain. 68% of employees say…
Is dine-in dead? Statistics show that 75% of QSRs’ profits come from the drive thru, indicating that fast, accessible, and contactless experiences remain hugely popular after the pandemic. To move…
QSR customers have done a full 180-degree turn in the last 60 years. In the 1950s, visiting a fast food joint was a luxury experience. The convenience of ready-to-go meals…
The food service industry is under pressure. There aren’t enough workers to keep your burgers flippin’, your ice cream whippin’, and your orders comin’ in. Wage inflation, staffing challenges, and…
What McDonald’s Drive-thru AI Means For The QSR Industry ‘The Golden Arches’: Has there ever been three more famous words in food service history? Merely uttering the phrase brings images…