Drive-thru to Delivery: The Biggest QSR Trends for 2024
At its core, innovation is what makes fast food so fantastic. Sure, potatoes and chicken are tasty on their own, but creative spice mixes and modern frying technology really give…
At its core, innovation is what makes fast food so fantastic. Sure, potatoes and chicken are tasty on their own, but creative spice mixes and modern frying technology really give…
From facial recognition in grocery stores to chatbots popping up when you shop online, Artificial Intelligence has quickly become a part of our everyday lives. The power and possibilities of…
American diners are tightening their purse strings, and this slower cash flow can negatively impact QSRs’ profit margins. But there is no way your QSR can cut any slack –…
As the old saying goes, ‘money makes the world go round.’ California is definitely feeling this at the moment, with the incoming minimum wage shaking up the world of hospitality…
Quick Serve Restaurants (QSRs) demand a lot from their staff - from consistent customer service to accuracy and speed with every order. Upheavals over recent years have only added to…
Inclusivity has evolved with technology, and vice versa. Together, they’ve created accessible spaces and opportunities for QSR customers, enhancing their dining experiences and making them feel welcomed and comfortable. Automation…
We’re living in an increasingly automated world, with margin pressures making restaurant automation systems a necessity rather than an optional extra. 57% of hospitality owners worldwide say that bringing in…
“Clean up on aisle twelve.” Grocery stores, schools, QSRs, and more use intercom technology to maintain clear dialogue between employees and customers. Spoken word is still one of the most…
A restaurant’s reputation is no longer just a footnote; it’s a defining factor in shaping customer perceptions, loyalty, and revenue. This has become even more apparent in 2023, when people…
So, you’ve got a great menu with delicious food options…but now what? If diners don’t know about your QSR, how can you turn them into customers? That’s where marketing tools…
Social media is packed with perfect shots of iconic restaurants around the world. Just think of the Giraffe Manor in Nairobi, which went viral as an ‘Insta-worthy’ location to enjoy…
With the digital world speeding up every experience, diners are now accustomed to the very best customer service. This is propelled even further by the speech and voice recognition market,…
Food waste is the elephant in the room for the restaurant industry. Inconsistent inventory management, incorrect orders, lousy forecasting, and quiet periods all contribute to food waste, not to mention…
In just five days, ChatGPT went from being an unknown invention to a worldwide fascination. On the fifth day, it reached one million users – a feat that took TikTok…
Customers want the QSR experience to be just like ketchup – smooth, always available, and leave a great taste in your mouth. That’s why many QSRs are integrating digital experiences…
Hiring in the QSR industry has never been sunshine and roses, but the pandemic has really made things tough. Employment and labor shortages left many QSRs struggling to deliver the…
When it comes to the QSR experience, speed is everything. But industry-wide labor shortages make speed an almost impossible challenge, putting employees and managers under strain. 68% of employees say…
What does an excellent food service business need? The clue is in the name – QSRs have perfected the ‘food’ part, but optimizing the ‘service’ side of things is not…
From robots flipping burgers to AI taking your orders, automation is improving efficiency and customer satisfaction - and helping QSRs to meet modern expectations. While a robot can’t get in…
Is dine-in dead? Statistics show that 75% of QSRs’ profits come from the drive thru, indicating that fast, accessible, and contactless experiences remain hugely popular after the pandemic. To move…